Customer support
¿Tienes dudas sobre tu compra, tus entradas o un evento? Escríbenos y te responderemos con la mayor brevedad posible. Tu tranquilidad es nuestra prioridad.
Support hours
Monday to Friday
8:00 – 14:00
- soporte@entradastenerife.com
- We reply as soon as possible
- Help with orders and digital tickets
Send us your enquiry
Rellena el formulario y nos pondremos en contacto contigo por email. Si ya tienes cuenta, puedes incluir la referencia de tu pedido para agilizar la gestión.
Why you can trust us
Verified platform
Digital tickets with unique QR, secure payment and instant email confirmation.
Human support
Not a bot: a team member will review your message and reply personally.
Order management
Problems with your purchase? Go to My tickets or include your order reference in the form.
Direct contact
Monday to Friday, 8:00 a.m. to 2:00 p.m. (Canarian time)